Monday, 26 November 2012

m-Ticketing Made Easy

Almost everyone has a mobile phone and will use a ticket at some point in their daily lives either for travelling, going to the cinema or attending an event - making m-ticketing (tickets sent to mobiles) a powerful ticketing solution.

There are huge benefits to m-Ticketing, most of which is how easy it is! Customers can now purchase a ticket anywhere using their mobile making the most of ‘downtime’ and receive tickets immediately. This is great for consumers as they no longer have to visit the box office or queue to collect tickets and they can view ticket information from their mobile any time they wish. For the forgetful, and those of us who lose things, this is a blessing as there is no longer a need to keep the paper copy somewhere safe for long periods of time!

From a company point of view, m-Ticketing can greatly improve efficiency by saving time and money as the requirement to send tickets by post or print the paper is removed and customers receive tickets instantly helping reduce turnaround times.

Show Data Systems is one of the UK’s leading Event Registration and Ticket booking companies. They wanted to make it even easier for attendees to register for trade and consumer events and decided the best way to do this was through mobile ticketing leading to the search for an SMS supplier to make this possible.

In the end, they opted to use HSL's SMS services due to their experience within the market, competitive pricing and user friendly software. They were able to easily integrate their online systems with HSL’s services enabling them to automatically send a barcoded mobile text confirmation of their end client’s badge or booking within seconds.

During the set up period, Show Data Systems were delighted as HSL took the time to fully understand their requirements and ensure that a suitable and effective solution was created rather than just a typical ‘off the shelf offering.’ As a result, the service provided to Show Data Systems meets their exact specifications and Show Data Systems are able to reliably send SMS communications without any worry.

In regards to HSL's own customer service and support, Show Data Systems’ technical director Graham Parkins praised HSL and said that he found the company to be “a pleasure to deal with.” He commented that, “My technical questions are always answered quickly and succinctly.”

Show Data Systems has now been a client of HSL’s since 2009. If you wish to see further examples of how we have helped businesses enhance their services via SMS, please view our case studies.

Alternatively, visit us at:

http://www.linkedin.com/company/hay-systems-ltd

follow us on Twitter
@HSLSMS

or call us on +44 (0)1506 605260


or email us at
sales@haysystems.com