Thursday, 1 March 2012

Business continuity: communicating with staff via text

Is your business prepared for disaster?

Perhaps you run a transport firm, and heavy snow is disrupting some routes. Maybe you are a city office manager, trying to contact staff during a terrorist alert. Or maybe you are in charge of operations at a large legal firm, trying to get things moving after a fire at your head office.

Whatever your business, you will find it difficult to function in a crisis situation if you have not planned your responses in advance.

Business continuity plans are an increasingly important part of running an organisation: in fact new research from the British Insurance Brokers’ Association and the Cabinet Office has revealed that having such a plan is likely to stop businesses failing after a major disruption such as a flood or fire.

Business continuity plans require firms to think through all the issues that could affect them, and to put in place systems and procedures to resolve any difficulties. Key areas to consider include:

· premises;

· equipment and machinery;

· people;

· transport; and

· communication

Communication is clearly a major issue in the three scenarios mentioned earlier. In each case those in charge need to contact a large number of people in a short space of time, providing warnings, information and instructions.

Text alerts are the obvious solution, as they allow messages to be sent instantly - and en masse - to individuals and groups of people around the country.

SMS messaging also has the advantage of being cost effective and, because it doesn't transmit over voice channels, will work at times of crisis - when the phone lines and mobile voice networks are likely to be jammed.

For more information on mobile messaging solutions visit us at:

http://www.linkedin.com/company/hay-systems-ltd

follow us on Twitter @HSLSMS

or call us on +44 (0)1506 605 260

or email us at sales@haysystems.com