Now we want to explain how HSL can help you and your business.
If bad weather conditions or public transport make it difficult or dangerous for employees to get to work, you need to communicate quickly with them to ensure that they do not travel to work unnecessarily and work from home when possible. The most immediate and effective way to do that is sending a text message and that’s where we come in.
SMS messaging is not only a simple solution – we set up the whole process for you – it’s an incredibly cost-effective one.
And it’s important to remember as well that text messaging is much more mainstream than other forms of communication like social media or even email and it’s quicker and easier to manage than a hasty round robin telephone call.
There’s a perceived immediacy with a text message compared to other forms of communication; you’ve seen it, people regularly stop what they’re doing to read a text, and while ownership of smart phones is growing exponentially, only 28% of adults in the UK are using their phone to access emails.
We send millions of messages a month on behalf of customers, not just in the UK but around the world – 85% of our customers are in Europe, 9% in the Middle East, Asia and Africa, and 6% in the USA and Canada.
Our customers use messaging in a variety of ways, from routine communications updates to messaging in emergency situations, such as issuing early warning alerts for Tsunamis and search and rescue alerts.
We’d like to share a case study with you to show how it works; Dartmoor Search & Rescue Team has been working with HSL for five years. They have used SMS messaging to replace their paging call out system. Given the nature of the organisation and the service it provides, it was vital that they ensured a reliable service.
In an emergency situation, the rescue group is called out by the Police when there is reason to believe that one or more people may be missing or injured on Dartmoor. An SMS message is then sent to a broadcast number, which automates a call-out message to be sent to team members, who can then send a confirmation of attendance text to the broadcaster. The SMS technology also provides Dartmoor Search and Rescue Group with a means of communicating with their members on a regular basis.
To this day this emergency team continues to utilise HSL's AlertBroadcast solution, as over the years HSL's solution has remained a reliable and effective messaging system for their teams.
Paul Hudson, Controller for Dartmoor Search & Rescue Group says, "The system has been proven to be extremely reliable on callouts since we began its use 5 years ago!"
Based on our emergency experience, we think there is big opportunity to use text messaging as a rapid, efficient and low cost way to communicate to help avoid some of the travel chaos during severe weather and we’d like to help you.
visit us at:
http://www.linkedin.com/company/hay-systems-ltd
follow us on Twitter @HSLSMS
or call us on +44 (0)1506 605 260
or email us at sales@haysystems.com
